The customer is responsible for the original shipping costs. We have very aggressive discounts with UPS which we pass on to you during the checkout process.
Some items will qualify for the option of free shipping on a promotional basis. Shipping promotions are valid for U.S. customers only. Simply look for the logo to enjoy free shipping on selected items throughout the store.
ClogOutlet accepts requests for returns on any pair of new, unworn shoes returned in the original box within 30 days. For more information, see the return and exchange process overview.